Privacy Policy

  1. This Privacy Policy applies to “Personal Data” (i.e. information identifying or allowing to identify an individual) that has been obtained through: 
    • website available at (“Website”),
    • computer applications provided by the Branch intended for use on or by means of computers and mobile devices (“Applications”),
    • social media, including Youtube, LinkedIn,
    • other contents, devices, and applications available through social media (“Social Media Content” Branch),
      - hereinafter (including Website, Applications and Social Media Content), collectively referred to as “Electronic Services”. 
  2. Your Personal Data is processed by Colonnade Insurance S.A. registered in Luxembourg under the number: B 61605, registered office: rue Jean Piret 1, L-2350 Luxembourg, operating in Poland through Colonnade Insurance Société Anonyme Branch in Poland registered in the District Court for the Capital City of Warsaw, 12th Department of the National Court Register, under the number 0000678377, Tax Identification Number (NIP) 1070038451, with its registered office at ul. Prosta 67, 00-838 Warsaw (hereinafter referred to as: “Branch”) who is the administrator of this data within the meaning of the Act on the Protection of Personal Data of 29 August 1997. 
  3. Personal data that you entrust to the Branch is processed:
    • to the extent necessary to establish, shape the content, change, terminate, and properly execute the Electronic Services Agreement,
    • to tailor the Electronic Services to your needs by presenting relevant information and advertisements,
    • to identify you when you send messages to other persons through Electronic Services, 
    • to conduct market research and analyses, including the client satisfaction survey,
    • to facilitate the exchange of content through social media, 
    • to review your complaints and requests for data access and their correction, and to pursue possible claims. 
  4. If you consent to receiving commercial information from the Branch via e-mail (e.g. via e-mail, SMS, bluetooth and other), your Personal Data will also be processed for the purpose of submitting information about the Branch, commercial offer, and promotions of the Branch and those offered by selected Branch partners. This consent can be withdrawn at any time by sending an e-mail to or by calling +48 22 528 51 00. 
  5. The Branch may access some of your Personal Data when you use the Social Media Applications or Social Media Content, including your social media login, profile photo, and other Personal Data that you provide to the Branch. If you choose to link a social media account maintained by another service provider with your account(s) within any of the Electronic Services, the Branch will have access to your personal data from that social media account, including access to Personal Data being part of your profile account in social media or your friends’ profiles. 
  6. This Privacy Policy does not apply to the privacy principles, information or other practices of any third parties, including any third parties operating the website or providing the service to which the link is contained within the Electronic Services. The Branch does not bear any liability in this regard. The inclusion of a link in the Electronic Services does not imply endorsement of the linked website or service by the Branch or by our group companies. 
  7. Please note that the Branch is not liable for the collection and use of data as well as data disclosure policies and practices (including data security practices) used by other organisations such as Facebook®, Twitter®, Apple®, Google®, Microsoft®, RIM/Blackberry® or other application developers, application vendors, social media platforms providers, operating system vendors, wireless service providers, or manufacturers of electronic devices, including Personal Data, that you have provided to other organisations through or in connection with the Electronic Services. 
  8. In order to familiarise yourself with the privacy and Personal Data protection policies of other sites, as well as the privacy and Personal Data protection policies of Branch Partners, please read the privacy policies of these sites and partners. 
  9. The Branch may share the selected Personal Data with the competent authorities or third parties who request to provide such information on the basis of the applicable legal basis and in accordance with applicable law. Except as set forth in the preceding sentence, your data will not be disclosed to any third party without your consent. 
  10. Any person whom personal data refers to is entitled to access the content of his/her personal data, correct and supplement them, and is entitled to request the cessation of data processing and their removal, by contacting the Branch for this purpose. If you remove Personal Data which is a condition of using the Electronic Services, you will lose the ability to use them. 
  11. If you include within the Electronic Services any Personal Data of other persons (including their full name, address, phone number or e-mail address), you may do so only if you do not infringe the applicable law and personal rights of such persons. If you provide the Branch with Personal Data of other persons, you are obliged, in particular, to: (a) inform the individual of the content of this Privacy Policy; and (b) obtain the right to consent to the collection, use, disclosure and transfer of Personal Data relating to other person in accordance with this Privacy Policy. 
  12. The Branch uses appropriate technical, physical, legal and organisational measures that comply with applicable privacy and personal data protection laws. However, it should be emphasised that no data transmission system via the Internet or any data storage system is 100% secure. Actions taken by the Branch may be insufficient if you do not observe the safety rules. In particular, you must keep your password secret and not share it with third parties. If you decide that your interaction with the Branch is no longer secure (for example, if you are concerned that the security of your Personal Data is at risk), you should notify the Branch immediately. 
  13. The Branch will take appropriate steps to ensure that Personal Data processed by the Branch is not used in an unintended manner and that Personal Data is appropriate and complete to the extent necessary to carry out the tasks described in this Privacy Policy. The Branch will store Personal Data for the time necessary to carry out the tasks set out in the Privacy Policy, except when a longer period of storage of Personal Data is required or permitted by law. 
  14. The Electronic Services are not aimed at people under the age of eighteen (18) and therefore such persons are requested not to disclose Personal Data via Electronic Services. 
  15. Should you have any questions about how your Personal Data is used by the Branch, please contact us by e-mail at or by post to: Colonnade, ul. Prosta 67, 00-838 Warsaw. 

Cookies and other technology

  1. The Branch informs that when using Electronic Services it automatically collects data contained in the cookie files. 
  2. Cookie files (“cookies”) are computer data, especially text files that are stored on your terminal device and are intended for using the Electronic Services. The cookie files usually include the name of the website from which they came from, their storage time on the terminal device and a unique number. 
  3. The entity placing the cookie files on your terminal device and obtaining access to them is Colonnade Insurance S.A. registered in Luxembourg under the number: B 61605, registered office: rue Jean Piret 1, L-2350 Luxembourg, operating in Poland through Colonnade Insurance Société Anonyme Branch in Poland registered in the District Court for the Capital City of Warsaw, 12th Department of the National Court Register, under the number 0000678377, Tax Identification Number (NIP) 1070038451, with its registered office at ul. Prosta 67, 00-838 Warsaw. 
  4. The cookie files are used to collect information related to your use of the Electronic Services. The cookie files allow you to: maintain session (after logging in), whereby you do not have to re-type username and password on every page, 
    • adapt the contents of Electronic Services to your preferences and optimising your use of the websites; in particular, these files allow to recognize the device and properly display the content within the Electronic Services, adapt to your individual needs, 
    • adapt some of the information displayed within the Electronic Services to your interests, 
    • create statistics that help to understand how you use the Electronic Services, which allows to improve their structure and content. 
  5. The Electronic Services use two basic types of cookie files: “session cookies” and “persistent cookies.” The session cookies are temporary files that are stored on your terminal device until logging out, exiting the Website/Application or disabling the software (web browser). The persistent cookie files are stored permanently in the terminal device for the time specified in the parameters of cookie files or until they are deleted. 
  6. The following types of cookie files are used within the Electronic Services: 
    • the “necessary” cookie.The __cf_bm cookie supports Cloudflare Bot Management by managing incoming traffic that matches criteria associated with bots. The cookie does not collect any personal data, and any information collected is subject to one-way encryption. 
    • the “analytical" cookies.  Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. And Used by Google Analytics to throttle request rate (limit the collection of data on high traffic sites) files that allow to collect information about the manner of using the Electronic Services. 
    • the “marketing” cookie. Facebook Pixel advertising first-party cookie. Used by Facebook to track visits across websites to deliver a series of advertisement products such as real time bidding from third party advertisers. 
  7. In many cases, the software used for web sites browsing (web browser) by default allows the cookie files to be stored on the terminal device. You can change cookie file settings at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookie files in the settings of your web browser or each time to inform about them being placed on the device. Detailed information on the possibility and the ways of using cookie files is available in your software’s settings section (web browser). 
  8. The Branch informs that restrictions on the use of cookie files may affect some of the functionality available within the Electronic Services. 
  9. For more information on cookie files, see the help section of the web browser menu. 
  10. Certain information is collected by most websites, such as your IP address (i.e. your computer’s address on the Internet), screen resolution, operating system type (e.g., Windows or Mac) and version, electronic device manufacturer and model, language, type, and version of the web browser, as well as the time and type of sites visited, the name and type of Electronic Services (such as Applications) that you use. This data is processed in particular for technical purposes, for collecting general statistical information, and for ensuring the proper functioning of the Electronic Services. 
  11. When you download and use the Application, the Branch and its service providers may track and collect data related to the use of Applications, such as the date and time for which you obtained access to the Branch servers via the Application installed on your electronic devices, and what information and files have been downloaded to your Application based on your device number. 
  12. The Branch declares that it will endeavour to provide you with a high level of security in the use of the Electronic Services, but cannot guarantee the full security of transmission via the Internet. Therefore, any events that affect the security of information, including, for example, suspected sharing of files containing viruses and other similar files, should be reported to the Branch to the following e-mail address:
  13. The Privacy Policy (including the “Cookies and other technologies” chapter) is subject to periodic updates. The Branch reserves the right to make changes at any time in order to take into account changes in business and legal requirements. All updates will be posted on our website.