Questions and Answers
Below are the answers to the most frequently asked questions
Individual customer enquiries
Please call us on 22 276 26 00 and we will complete all the formalities during the conversation. There is no need to meet with an insurance agent or provide medical examination results.
Please contact our Customer Service on 22 276 26 00.
After receiving the claim, Colonnade Insurance S.A. Branch in Poland (Insurance Company) begins the process of its verification. In case of a complete application, the Insurance Company provides a decision immediately, not later than within 30 days from the receipt of the claim. In case it is not possible to provide a decision within the above deadline, the Insurance Company shall immediately inform the insured person about the obligation to complete a claim or provide explanations necessary to verify a claim. In this case, the Insurance Company shall issue a decision within 14 days from receiving the last missing document/information.
All enquiries regarding insurance quotes for children, teenagers and employees in Educational Facilitiesand should be addressed to PolandAH@colonnade.pl.
Questions from corporate clients
Questions about the corporate offer will be answered by our business development managers operating in major Polish cities:
Iwona Białogłowska - Regional Sales Manager, Southern Poland
Ewelina Franczuk - Regional Sales Manager, Western Poland
Arkadiusz Obiegły - Regional Sales Manager, Northern Poland
Paweł Polniak - Regional Sales Manager, Silesia
Marek Gurbała - Corporate Sales Director, Central Poland
Jan Drożdż - Regional Sales Manager, Central Poland
Katarzyna Michalczyk - Travel Insurance Sales Development Manager
Jacek Sidorowicz - Travel Insurance Sales Development Manager
Wojtek Jackowski - Travel Insurance Sales Development Manager.
The Polish branch of Colonnade has its headquarters in Warsaw. In Poland we have our representatives - Business Development Managers, who are responsible for contact with clients and partners.
Since 2017 Colonnade Insurance S.A. has been assigned a financial strength rating by AM Best of A- (Excellent) with a stable perspective.
Our offer to companies includes traditional insurance: property, casualty, professional liability, Directors&Officers and personal group insurance, as well as niche insurance: insurance of cyber risks or environmental damage.
Colonnade Insurance S.A. is registered in Luxembourg and operates through branches in 6 countries: Bulgaria, Czech Republic, Poland, Romania, Slovakia, Hungary and, through a subsidiary, Ukraine.